October Grand Vacations Award Winners


Breckenridge Grand Vacations is proud to award our employees for providing outstanding service to all of our owners and guests.

 

Take a look at our most recent winners!

 

Nick Lynch: Al Medendorp wrote for Nick: “I needed to hook up my wife’s water ionizing machine, but the new nice modern faucets didn’t have the right end of it, so he came and found a fitting so that it would work. This saved our vacation!”

Sofia De Donesteve: “Sofia at the front desk is always friendly and welcoming. Great Resort.” We are lucky to have Sofia on our team and our owners agree!

Sofia De Donesteve:  I first met Sofia during a one-night bonus time stay in September.  Her instant ability to genuinely smile and welcome guests is quite impressive! She made me feel at home. I am on my week, without my bride of 43 years, and Sofia noticed I was a bit down at check in. She just knocked on my door with a modest gift basket and a card, with which she cheered me up! She even drew a sketch of my puppy Coda!  Sofia is a super-prime, 5-star employee, that I would steal in a second  to work for me. BGV, you have a star in your mix. Take great care of this young lady.

Kathleen Miller: We had the pleasure of conversing with your driver Kathleen. What a wonderful woman and such an asset to Grand Timber. We found her to be friendly and helpful each and every time we took the shuttle. We told her how much we enjoyed her company and service. Grand Timber staff, please acknowledge her for who she is and what she does.”

Hannah Metzger: I had called the day before and talked to Hannah to request Bldg 3. She explained it was a Saturday check in building and we were arriving on Friday. She said she would get us the best room available and she did. Great customer service!”

Cody Schwanz:  Cody fixed our refrigerator that was making loud noise and bedroom sliding door that wouldn’t lock. He was a really great guy!! Very friendly.

Janna Polgar: I talked to Janna twice in 2 days and she was super-friendly and helpful. We have a lot of moving pieces with our stay the first week of November and she was able to make accommodations for everything. Thank you very much Janna.

Kathryn Kazimier: The past 2 weeks we used bonus time for several nights. Both times Kathryn was at the front desk. She was super friendly, courteous & helpful. In fact, I wanted to commend her, but couldn't find the site you used to have online. Please pass this on to the appropriate person.

Steve Swaim:  We have worked with Steve on two different occasions, and has been very helpful on hoe to utilize our ownerships and Interval International usage. We had met with another employee at another time and he never really answered the questions we asked, so when it came to upgrading into another unit, needless to say, when we told him we were not interested at the time, his interest in us was done and it was have a nice day and walked off.

We worked with Steve this time and yes, he answered the questions and we even did another upgrade. We would work with Steve again. Thank You.

Kyle Brochu: From day one Kyle has always gone out of his way to welcome us by name and give us great recommendations for things to do in Breckenridge! He has always shared his stories of travel with us, and we're so excited for him in his new adventure! Kyle has shown what a true GLP7 employee is!!! We will truly miss seeing his smiling, welcoming face, but wish him the best in life! Thanks Kyle for always making our stay so enjoyable!!!

 

If you have received outstanding service from one of our employees and think they should be recognized, nominate them for an award here!

 

For past GVA Winners, click here!

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PO Box 6879 | 100 S. Main Street | Breckenridge, CO 80424 | 866-423-6974